Cosmos Health Inc. ("Cosmos Health" or the "Company") (NASDAQ:COSM), a diversified, vertically integrated global healthcare group, today announced that it has signed an agreement to deploy an Artificial Intelligence (AI)-powered call center to support customer communications, including order intake and routine support functions, marking the latest step in the Company’s ongoing integration of AI across its operations.

Under the agreement, the Company’s wholly owned pharmaceutical distribution subsidiary, CosmoFarm S.A. ("CosmoFarm"), will deploy an AI-powered voice and communications platform to manage and enhance its customer communications. The platform is expected to support inbound and outbound calls through capabilities including a multilingual voice assistant, intelligent call handling, outbound campaign automation, integration with back-end systems, and real-time reporting and dashboard